FULL SERVICE EVENT CATERING ON LOCATION

Privacy Policy

We explain clearly below how we use and process your personal data and how you can indicate that they will be changed or removed from the system.

Alvida Hospitality Group

Alvida Hospitality Group, located at Parellaan 2 in Hoofddorp, is responsible for processing personal data as shown in this privacy statement.

Contact details: https://www.alvida-catering.nl
Parellaan 2, 2132 WS Hoofddorp
tel. 023 822 3113
Alvida Hospitality Group Data Protection Officer.
He/she can be reached via info@alvida-catering.nl.

Personal data that we process
Alvida Hospitality Group processes your personal data because you use our services and/or because you provide this information to us yourself.

Below is an overview of the personal data that we process
- First and last name
- Address details
- Phone number
- Email address
- Bank account number
- Photo and/or video recording of the realized event

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are under 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without that consent, please contact us at privacy@alvidahospitalitygroup.nl and we will delete this information.

For what purpose and on what basis do we process personal data
Alvida Hospitality Group processes your personal data for the following purposes:
- Handling your payment
- To be able to call or email you if this is necessary to perform our services
- To deliver goods and services to you
- Alvida Hospitality Group also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision making
Alvida Hospitality Group partly makes decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an Alvida Hospitality Group employee). Alvida Hospitality Group uses the following computer programs or systems: Alvida Relationship and Event Management CRM built on Ninox Database based in Germany.

How long we keep personal data
Alvida Hospitality Group does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected.

We use the following retention periods for the following (categories) of personal data
(Category) personal data > Retention period 7 years > We legally keep this data for 7 years in connection with processing for the tax authorities and other necessary retention periods imposed by the Dutch Government.

Personalia > Retention period 7 years > We legally keep this data for 7 years in connection with processing for the tax authorities and other necessary retention periods imposed by the Dutch Government.

Address > Retention period 7 years > We legally keep this information for 7 years in connection with processing for the tax authorities and other necessary retention periods imposed by the Dutch Government.

Sharing personal data with third parties
Alvida Hospitality Group does not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Alvida Hospitality Group remains responsible for these processing operations.

Cookies, or similar techniques, that we use
Alvida Hospitality Group uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Alvida Hospitality Group uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can better optimize our website, this data is stored for a maximum of 90 days.

On your first visit to our website, we already informed you about these cookies and asked for your permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via your browser settings.

For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These include, for example, advertisers and/or social media companies.
The information below is not personal, we cannot make links to which data belongs to a specific person

Below is an overview:

Cookie: Google Analytics
Function: Analytical cookie that measures website visits
Retention period: 2 years] View, modify or delete data

Tracking: Google Adwords
Function: Analytical tracking that measures conversion value
Retention period: 90 days] View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Alvida Hospitality Group and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to privacy@alvidahospitalitygroup.nl

To ensure that the request for inspection has been made by you, we ask you to send a copy of your ID with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and social security number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Alvida Hospitality Group would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Data Protection Authority.

This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
Alvida Hospitality Group takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or send an email to privacy@alvidahospitalitygroup.nl

Partycatering

Within a good month, they had arranged everything properly.

What an incredibly fun party we had at Bloemendaal station with the organization of Alvida. Within a good month, they had arranged everything properly.
Top were the snacks, Raoul's cocktail bar (delicious) and the cheese cart with different types of cheeses including a small portion of Roy-Alexander
was very popular with the guests. Not to mention the service who took good care of everyone and were nice to everyone.
Meanwhile, gifts were accepted and we were able to focus on the guests and... dance!!

Inge & Jantinus - Bloemendaal

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